Terms of use

Welcome to Passport Now (https://passport.now/). By using our website, you agree to the terms below – so please take a moment to read them.

We’re Passport Now, part of Citizen Lawyer Ltd, a company registered in England, UK. If you need to contact us, email us at info at passport dot now.

1. Acceptance of these Terms

By visiting or using our website, you confirm that you accept these Terms of Use and agree to follow them. If you don’t agree, please don’t use our site.

We may update these Terms from time to time, so it’s worth checking back occasionally. If you continue to use our website after changes, it means you accept the new terms.

2. Other terms that apply

These Terms work alongside our:

Privacy Policy – explains how we use your personal data.
Cookie Policy – explains how we use cookies and similar technologies.

3. Changes to our website

We may update or change our website content to reflect changes in services, laws, or user needs. We’ll try to give notice of any major updates, but some changes may happen without warning.

4. Availability

Our website is provided free of charge. We don’t guarantee it will always be available or uninterrupted, but we’ll do our best to keep it running smoothly.

5. Using content from our site

All content on this website (including text, images, logos, and design) belongs to us or our licensors. You can:

Print or download content for your own personal use.
Share content with others inside your organisation.

But you must not:

Change the content in any way.
Use it separately from any accompanying text.
Use it for commercial purposes without our permission.

If you misuse our content, your right to use our website will end immediately.

6. Information on our site

We work hard to keep our website up to date, but we can’t guarantee that all content is accurate, complete, or current. Please use the information as guidance only, not as professional advice.

7. Links to other websites

Our site may include links to other websites we don’t control. These are provided for your convenience – we’re not responsible for their content or privacy practices.

8. Viruses and misuse

We do our best to keep the site secure, but we can’t promise it will always be free of bugs or viruses. Please use your own antivirus protection.

You must not:

Introduce viruses, worms, trojans, or harmful material.
Try to gain unauthorised access to our systems.
Attack the website (e.g., denial-of-service attacks).
Use automated tools like bots or scrapers to extract data.

Breaches may be reported to the authorities, and your right to use our site will stop immediately.

9. Linking to our site

You may link to our homepage if it’s done fairly and legally, without harming our reputation or suggesting we endorse you. You must not:

Link from a website you don’t own.
Frame our website within another site.
Link to any page other than the homepage.

We may withdraw linking permission at any time. If you want to use our content in another way, contact us at info at passport dot now.

10. Limitation of liability

We provide our website “as is” and “as available”. That means:

We don’t guarantee it will always be error-free, secure, or fit for your purpose.
We’re not responsible for losses you may suffer from using (or not being able to use) our website.
If you’re a business user, we exclude all implied conditions or warranties as far as the law allows.

However, we don’t exclude or limit our liability where it would be unlawful to do so – for example, for death or personal injury caused by negligence or for fraud.

11. Law and jurisdiction

These Terms are governed by English law. Any disputes will be dealt with exclusively by the courts of England.

12. Intellectual property

All intellectual property rights in our website and its content are owned by us or our licensors. You may only use them as set out in these Terms.